Fife Council
Fife Council's automated payment line allows you to make payments for Council Tax, invoices, and business rates using a debit or credit card. This service is available 24/7, providing convenience for users to manage their payments at any time. Common reasons for calling include settling Council Tax, paying invoices, and handling business rates. Typically, the process is straightforward and requires only a few minutes. It is advisable to call during off-peak hours, such as early mornings or late evenings, to avoid any potential delays. Ensure you have your account or reference number and card details ready before calling to streamline the process.
Updated 15 Dec 2025
Expected outcomes
- Make Council Tax payment
- Pay invoices
- Settle business rates
- Receive payment confirmation
- Use automated phone system
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Council Tax account number
- Payment reference number
- Rates account number
- Debit card details
- Credit card details
- Invoice reference number
Known issues
The automated telephone payment line previously experienced technical issues, causing temporary disruptions in processing payments. This issue was resolved in 2022, and alternative numbers were provided during outages. To avoid frustration, ensure you have all necessary information ready before calling. If you encounter any problems, try calling during off-peak hours or check for any service updates on the Fife Council website. Having your account and payment details at hand will help expedite the process and reduce the likelihood of errors.
