Fife Council
Fife Council's Out Of Hours Emergencies service is available for reporting genuine emergencies outside normal office hours. This includes issues like drainage problems, flooding, street lighting failures, building repairs, road issues, repairs to council houses, and urgent social care needs. The service operates from 17:00 to 08:00 on weekdays and is available 24 hours on weekends and public holidays. Callers should be prepared for potential wait times during peak periods, such as severe weather events. It is recommended to call during less busy times if the situation is not urgent.
Updated 15 Dec 2025
Expected outcomes
- Report drainage issues
- Report flooding incidents
- Request street lighting repair
- Report building repairs
- Request road repairs
- Report council house repairs
- Request urgent social care
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Details of emergency
- Contact information
- Incident address
- Your name
- Contact number
- Emergency description
Known issues
Callers to Fife Council's Out Of Hours Emergencies service may occasionally experience long wait times, particularly during severe weather or major incidents. It is advised to remain on the line or try again later if the situation is not urgent. This service is strictly for genuine emergencies, and non-urgent issues should be reported during standard business hours. For life-threatening situations, calling 999 is recommended. Being prepared with all necessary information can help expedite the process and reduce wait times.
