⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Northumbria Police Headquarters Ponteland
Northumbria Police Headquarters Ponteland provides essential services through their emergency and non-emergency lines. For emergencies, dial 999 to receive immediate police assistance in Northumberland and Tyne and Wear. Non-emergency issues, such as reporting minor crimes or seeking advice, can be addressed by calling 101. Both services are available 24/7. Emergency calls are prioritized and routed to the nearest response unit, ensuring swift action. Non-emergency calls may experience longer wait times, especially during peak hours or major incidents. To avoid delays, consider using online forms or live chat for non-urgent matters.
Updated 14 Dec 2025
Expected outcomes
- Receive police assistance
- Report a crime
- Seek police advice
- Request emergency response
- Use online reporting
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Location details
- Nature of emergency
- Contact number
- Personal details
- Incident details
- Access to online forms
Known issues
Callers to the non-emergency line (101) may occasionally face long wait times, particularly during peak hours or major incidents. To mitigate this, it is recommended to use online reporting options or call during off-peak times. Emergency calls to 999 are prioritized, ensuring immediate response. For non-urgent matters, online forms and live chat are effective alternatives that can save time and reduce wait periods. Always ensure you have the necessary details ready to provide to the operator to facilitate a smooth and efficient call experience.
