NHS North West London Integrated Care Board
The NHS North West London Integrated Care Board oversees NHS services in the region, handling planning, funding, and governance. You can call this number for various services, including general enquiries about the board's functions, submitting service complaints or feedback, and reporting incidents affecting NHS services. Calls are typically routed through a central switchboard, and you may need to provide details about your enquiry for proper routing. While specific wait times aren't provided, calling during non-peak hours might reduce waiting. The board replaced the former Clinical Commissioning Groups (CCGs) in 2022, and is led by a statutory board and executive team.
Updated 15 Dec 2025
Expected outcomes
- Check governance details
- Submit service feedback
- Report service incidents
- Request service information
- Provide patient care feedback
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact details
- Nature of enquiry
- Details of complaint
- Relevant dates
- Location information
Known issues
When calling the NHS North West London Integrated Care Board, it's advisable to have all necessary information ready to ensure efficient handling of your enquiry. Although specific issues aren't listed, common frustrations with such services include long wait times and being transferred multiple times. To avoid these, try calling during off-peak hours and clearly state your enquiry at the beginning. If you're reporting a complaint or incident, ensure you have all relevant details, such as dates and locations, to facilitate a quicker resolution. Consider using online resources for non-urgent enquiries to save time.
