NHS North West London Integrated Care Board
The NHS North West London Integrated Care Board's Brent Local Office can assist with a variety of services. Callers can inquire about NHS services, board meetings, and health service arrangements specific to North West London. Additionally, the office handles incident reporting related to health services and queries about NHS resource allocation in the Brent area. Typical wait times can be longer during peak hours, especially on Mondays. For a quicker response, consider calling early in the morning. The office is equipped to redirect calls to the appropriate department if needed, ensuring that inquiries are addressed efficiently.
Updated 15 Dec 2025
Expected outcomes
- Answer NHS service questions
- Report health service incidents
- Inquire about board meetings
- Discuss resource allocation
- Provide health service arrangements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- NHS number
- Postcode
- Contact details
- Incident description
- Specific enquiry details
- Board meeting information
Known issues
Callers occasionally face long wait times, particularly during peak hours such as Mondays or when inquiring about board meetings and service changes. To mitigate this, it is advisable to call early in the morning when lines are less busy. Additionally, having your NHS number or postcode ready can expedite the process. If you encounter a long wait, consider exploring online resources or calling during off-peak hours for a faster response. The office is committed to addressing inquiries efficiently, but being prepared with necessary information can help streamline your experience.
