UCL Institute of Neurology, Division of Neuropathology
The UCL Institute of Neurology's Division of Neuropathology offers a range of services via their contact number, primarily focused on administrative and laboratory-related enquiries. Common reasons for calling include obtaining information about laboratory services, specimen handling, and test results. The division also manages specimen reception and referrals for diagnostic evaluation. Specimen reception is available Monday to Friday from 09:00 to 16:00. For general and molecular pathology enquiries, calls are handled during standard office hours. Wait times can vary, but calling during mid-morning or early afternoon may reduce wait times. Ensure all referrals include complete sender and contact details to avoid delays.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Obtain laboratory information
- Submit specimen referrals
- Inquire about test results
- Receive molecular pathology support
- Handle specimen reception
- Process sample submissions
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient details
- Sender contact details
- Referral form
- Complete address
- Specimen label
- Sample preparation guide
- Contact information
- Mailing address
Known issues
A common issue is specimen referral errors, often due to incomplete or incorrect sender and contact information on referral forms. This can lead to samples being lost or delayed. To prevent this, ensure all specimens are referred with complete and correct details. If mailing blocks and slides, include a completed referral form with all necessary information. For fresh or frozen tissue samples, deliver them to the first floor specimen reception at Queen Square House between 09:00-16:00, Monday to Friday. Reporting to reception on the ground floor upon arrival is also required.
