UCL Institute of Neurology, Division of Neuropathology
The UCL Institute of Neurology's Division of Neuropathology offers laboratory enquiry services via phone. You can contact them for queries related to laboratory services, specimen reception, and neuropathology diagnostics. Operating hours are Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. It's advisable to call during these times for prompt assistance. Common reasons for calling include checking the status of a specimen, understanding diagnostic procedures, and confirming laboratory protocols. While specific wait times are not provided, calling during mid-morning or mid-afternoon may help avoid peak times.
Updated 15 Dec 2025
Expected outcomes
- Check specimen status
- Confirm diagnostic procedures
- Verify laboratory protocols
- Provide referral information
- Submit laboratory enquiries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient/sample details
- Referral form
- Sender contact details
- Reason for enquiry
- Contact details of sender
- Complete referral form
Known issues
Occasional issues arise with specimen referral errors, which can lead to delays or loss of samples. To prevent this, ensure all specimens are referred with complete and correct sender contact details. Incomplete referral forms are a common problem, so double-check that all necessary information is included before submission. If delivering specimens in person, report to the ground floor reception at Queen Square House. For smoother communication, have all relevant details ready before calling, and consider using online resources if available to reduce the need for phone enquiries.
