Peabody Group
The Peabody Group phone line offers services related to housing, tenancy, and repairs. Common reasons for calling include reporting maintenance issues, inquiring about housing applications, and seeking information on resident services. Calls are typically handled during operating hours, and having your tenancy or resident details ready can expedite the process. While specific wait times aren't provided, calling during non-peak hours, such as mid-morning or early afternoon, may result in shorter wait times. The service is designed to assist residents in London and the home counties with a variety of housing-related needs.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Report maintenance issues
- Inquire about tenancy services
- Request resident support
- Confirm eligibility requirements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Tenancy details
- Property address
- Applicant information
- Supporting documents
- Description of issue
- Enquiry details
Known issues
When calling Peabody Group, it's advisable to have all relevant information at hand, such as tenancy details and a clear description of any issues. This can help reduce call duration and improve the efficiency of the service. If you experience long wait times, consider calling during less busy periods, like mid-morning. Additionally, for non-urgent matters, exploring online resources or email contact options may provide quicker resolutions. Being prepared with specific questions or issues can also help streamline the process and ensure a more productive call.
