AXA UK plc
Calling AXA UK plc's Claims department at +442079205900 connects you to services related to insurance claims and policy information. This line is ideal for handling inquiries about your existing policies, filing new claims, and receiving support for AXA UK insurance products. While specific wait times are not provided, calling during non-peak hours, such as mid-morning or early afternoon, may result in shorter wait times. The department operates during regular business hours, so it's best to call during these times for prompt assistance. This service is tailored to address customer needs efficiently, ensuring that your insurance-related queries are resolved effectively.
Updated 15 Dec 2025
Expected outcomes
- File a new claim
- Check claim status
- Update policy information
- Request policy documents
- Inquire about coverage details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Policy number
- Claim reference ID
- Personal identification
- Accident details
- Contact information
- Relevant documents
Known issues
While there are no specific known issues reported, it's advisable to have all necessary documents and information ready before calling to expedite the process. If you experience long wait times, consider calling during off-peak hours. Additionally, ensure you have a stable phone connection to avoid disruptions. For some inquiries, AXA UK may offer online alternatives, which can be a quicker option for obtaining information or submitting documents. Being prepared and patient can help in resolving your queries more efficiently.
