Scottish Widows Unit Trust Managers
Scottish Widows Unit Trust Managers provides services for managing Individual Savings Accounts (ISAs), Open-Ended Investment Companies (OEICs), and Authorised Contractual Schemes (ACS). You can call for account management tasks such as updates and inquiries. The service operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Typical reasons for calling include checking account balances, transaction history, or fund performance. While wait times can vary, calling during non-peak hours, such as mid-morning or early afternoon, may reduce wait times. Ensure you have your account details and personal identification ready for verification.
Updated 15 Dec 2025
Expected outcomes
- Manage ISAs
- Update account information
- Inquire about OEICs
- Verify ACS details
- Request address change
- Check fund performance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal identification
- Update details
- Transaction history
- Fund performance data
- Beneficiary information
Known issues
While there are no specific known issues reported, it's advisable to have all necessary documents and information ready before calling to ensure a smooth process. If you experience long wait times, consider calling during off-peak hours. Always verify that you have the correct account details and personal identification to avoid delays. For faster service, use online resources if available for tasks like checking balances or updating personal information.
