Hutchison 3G UK Limited (Three UK)
Calling Hutchison 3G UK Limited, commonly known as Three UK, connects you to customer support for mobile services and billing inquiries. The service is available Monday to Friday from 8am to 8pm, and on Saturdays and bank holidays from 9am to 5pm. Common reasons for calling include resolving billing issues, updating account information, and troubleshooting mobile service problems. Although specific wait times are not provided, calling during mid-morning or early afternoon may reduce wait times. The service is designed to assist with various mobile-related queries, ensuring customers receive the help they need efficiently.
Updated 15 Dec 2025
Expected outcomes
- Resolve billing issues
- Update account information
- Troubleshoot mobile service
- Inquire about mobile plans
- Request account support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account details
- Billing statements
- Mobile plan information
- Personal identification
- Service contract
- Payment method details
Known issues
While there are no specific known issues reported, it is advisable to have your account details ready to expedite the process. Calling during non-peak hours, such as mid-morning or early afternoon, can help reduce wait times. If you encounter long wait times, consider using online chat options or checking the Three UK website for self-service solutions. Ensuring you have all necessary documents and information at hand can help resolve your queries more efficiently.
