Travelodge Hotels Limited
Travelodge Hotels Limited offers dedicated support for group bookings of 10 or more rooms, suitable for events like business meetings, sports events, weddings, or parties. The Group Bookings department provides bespoke pricing, flexible payment options, and room setup configurations. Advisors are available Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. It's advisable to call during weekday mornings for shorter wait times. Offers are valid for three working days, and a non-refundable deposit is required. Cancellations must be made at least 28 days prior to arrival for any refund eligibility.
Updated 15 Dec 2025
Expected outcomes
- Arrange group bookings
- Receive bespoke pricing
- Modify booking details
- Confirm payment options
- Cancel group bookings
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Number of rooms
- Dates of stay
- Guest details
- Contact information
- Payment method
- Booking reference
Known issues
Some callers find the charges to the group bookings number unexpectedly high at 13p per minute. It's recommended to use email for non-urgent inquiries to avoid these charges. Additionally, a non-refundable deposit of 10% to 50% is required for group bookings, which can be a concern for some customers. Full payment is necessary if booking within 28 days of the stay. Customers are advised to carefully review the cancellation policy before confirming their booking to avoid any misunderstandings regarding refunds.
