Affinity Water Limited
By calling Affinity Water Limited's Head Office at +44 1707 277333, you can reach their customer service team for non-urgent inquiries and official correspondence. This number supports document faxing, which is particularly useful for sending account-related matters and official queries. It is recommended to use fax during business hours from Monday to Friday, 08:00 to 18:00, and Saturday, 09:00 to 13:00, as it is not the fastest communication method. For urgent issues, phone or email typically offers quicker responses. Be aware that response times for faxed documents may be slower; contacting by phone or email is advised for faster service.
Updated 15 Dec 2025
Expected outcomes
- Send documents via fax
- Submit account-related queries
- Provide official correspondence
- Inquire about fax procedure
- Follow up on delayed responses
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Document to fax
- Recipient details
- Cover sheet
- Your contact details
- Account/reference number
- Clear request description
Known issues
Customers occasionally experience delayed responses when sending documents via fax, necessitating follow-up by phone or email if no answer is received within 10 business days. This medium is slower compared to other communication channels like phone or email. To minimize issues, ensure all documents are correctly prepared with a cover sheet including your contact details and a clear explanation of your reason for sending. Retaining your fax transmission receipt is crucial for tracking purposes. For urgent matters, consider contacting Affinity Water directly by phone or email for quicker assistance.
