Severn Trent Water Limited
Severn Trent Water Limited's Emergency Sewerage department can be reached at +448003281155 for urgent sewerage-related issues. This line is particularly useful for customers needing immediate assistance with sewerage emergencies. While specific wait times are not provided, calling during standard business hours is recommended for faster service. The department also offers support for customers with accessibility needs, including textphone services. This ensures that all customers, regardless of their accessibility requirements, can receive the help they need promptly.
Updated 15 Dec 2025
Expected outcomes
- Report sewerage emergencies
- Request accessibility support
- Inquire about service disruptions
- Seek emergency repair updates
- Access textphone services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Service address
- Contact phone number
- Description of issue
- Preferred contact method
- Accessibility requirements
Known issues
While there are no specific known issues reported for this service, it is advisable to call during standard business hours to avoid long wait times. If you experience difficulty reaching the department, consider using their online services for non-urgent inquiries. Additionally, having all necessary information ready before calling can help expedite the process. For accessibility support, ensure you mention any specific needs at the beginning of the call to receive appropriate assistance.
