SUEZ Recycling and Recovery UK Ltd
SUEZ Recycling and Recovery UK Ltd provides customer service support for waste management, recycling, and recovery services. This includes assistance for domestic, commercial, and industrial customers. The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include inquiries about waste collection schedules, recycling guidelines, and service updates. While specific wait times aren't provided, calling during mid-morning or mid-afternoon may reduce hold times. Customers can also use the online enquiry form for non-urgent issues.
Updated 15 Dec 2025
Expected outcomes
- Check waste collection schedules
- Inquire about recycling guidelines
- Request service updates
- Provide feedback or complaints
- Discuss commercial waste solutions
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Customer name
- Contact details
- Account number
- Nature of enquiry
- Reference number
- Service address
Known issues
While there are no specific reported issues, customers often experience longer wait times during peak hours, such as early mornings and late afternoons. To avoid these, consider calling mid-morning or using the online enquiry form for less urgent matters. Ensure you have all necessary information ready, such as your account number and details of your enquiry, to facilitate a smoother call experience. For industrial and commercial waste collection, contacting regional hubs directly may provide more specialized assistance.
