Glasgow City Council
Glasgow City Council offers a convenient way to manage your Council Tax payments through their dedicated phone line. The automated payment service is available 24/7, allowing you to make payments at any time, including public holidays. For setting up direct debits or other financial services, you need to call during office hours. Typically, wait times are minimal for the automated service, but may vary for other inquiries. It's best to call during mid-morning or early afternoon to avoid peak times. This service is ideal for those who need to make quick payments or set up recurring payment plans.
Updated 15 Dec 2025
Expected outcomes
- Make council tax payments
- Set up direct debit
- Confirm payment details
- Update payment method
- Inquire about payment options
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Council Tax reference number
- Debit card
- Credit card
- Bank account details
- Preferred payment date
- Contact during office hours
Known issues
While there are no specific known issues reported, it's advisable to have your Council Tax reference number and payment details ready before calling. Automated services are usually efficient, but if you encounter any issues, try calling during non-peak hours for quicker assistance. If you need to set up a direct debit, ensure you have your bank account details handy. For any unresolved issues, consider visiting the Glasgow City Council website for additional support options.
