Leeds General Infirmary
The Leeds General Infirmary Radiology Department can assist with various services via phone. You can schedule, confirm, or reschedule appointments for surgical day unit procedures. They also provide patient advice and liaison services through PALS, which helps resolve concerns and facilitate communication between patients and staff. General enquiries about hospital services, departments, and patient information are also handled. Typical wait times can be long during peak hours, so it's advisable to call during off-peak times. The switchboard can redirect your call to specific departments as needed.
Updated 15 Dec 2025
Expected outcomes
- Schedule surgical appointments
- Reschedule procedures
- Confirm appointment details
- Receive patient support
- Resolve patient concerns
- Inquire about hospital services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient details
- NHS number
- Nature of enquiry
- Appointment date
- Contact information
- Relevant medical documents
Known issues
Callers to Leeds General Infirmary may experience long wait times, especially during peak hours. To mitigate this, try calling during off-peak times or consider using alternative contact methods such as email or PALS for patient advice and liaison services. The switchboard is available to redirect calls to the appropriate department, but reaching specific departments directly can sometimes be challenging. Patience and persistence are recommended, and having all necessary information ready can help expedite the process.
