Together Personal Finance Limited
Together Personal Finance Limited offers comprehensive support for commercial finance products through their Commercial Customer Support department. Services include assistance with secured loans, bridging loans, auction finance, and commercial mortgages. Customers can receive guidance on applications, manage their accounts, resolve payment queries, and obtain product information. The support team is available Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. While typical wait times are not specified, calling during non-peak hours, such as early mornings, may result in quicker service. Providing all necessary information upfront can expedite the resolution process.
Updated 15 Dec 2025
Expected outcomes
- Apply for secured loans
- Manage commercial accounts
- Resolve payment queries
- Get product information
- Receive application guidance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Customer identification
- Account details
- Finance documentation
- Loan application forms
- Payment records
- Contact information
Known issues
While there are no specific known issues reported, customers are advised to have all necessary documentation ready before calling to ensure a smoother experience. It is beneficial to call during non-peak hours to potentially reduce wait times. If additional documentation is requested, ensure it is submitted through secure channels as advised by support staff. For complex cases, providing comprehensive details at the outset can lead to faster resolution.
