Together Personal Finance Limited
Together Personal Finance Limited offers a range of services through their Personal Customer Support department. You can inquire about personal finance products, manage existing accounts, or get assistance with credit applications. The team also handles complaints and feedback. Common reasons for calling include checking account details, applying for loans, and reporting issues. While specific wait times aren't provided, customers often experience delays during peak hours, particularly for account management and complaints. It's advisable to call during early morning or late afternoon for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Check account details
- Apply for loans
- Manage repayments
- Submit complaints
- Request financial advice
- Update personal information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal identification
- Financial documents
- Contact information
- Complaint details
- Security verification answers
Known issues
Customers occasionally face long wait times, especially during peak hours for account management and complaints. To avoid delays, it's best to call in the early morning or late afternoon. Some users find the security verification process cumbersome, so having all necessary documents ready beforehand can help streamline the call. If you encounter issues, ensure you have all required information, such as your account number and identification, to expedite the process. These steps can help reduce frustration and improve your experience.
