Solent University
Solent University’s General Enquiries department can assist with academic standards enquiries and degree verification requests. Common reasons for calling include seeking clarification on academic regulations, assessment policies, and quality assurance procedures. Additionally, the department handles requests for verifying awarded degrees and attendance dates. Calls are typically handled during university operating hours. While specific wait times are not provided, contacting during mid-morning or early afternoon may help avoid peak times. Having necessary identification and details ready can expedite the process.
Updated 15 Dec 2025
Expected outcomes
- Clarify academic regulations
- Verify degree awards
- Inquire about assessment policies
- Request quality assurance details
- Submit academic appeals
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student identification
- Staff identification
- Course details
- Graduate's full name
- Date of birth
- Award details
- Consent or authorization
Known issues
While there are no specific known issues reported, it is advisable to prepare all necessary identification and documentation before calling to ensure a smooth process. If you experience long wait times, consider calling during non-peak hours, such as mid-morning or early afternoon. For degree verification, ensure you have the graduate's full name, date of birth, and award details ready, along with any required consent or authorization. This preparation can help reduce delays and improve the efficiency of your call.
