University of Brighton
The University of Brighton's Accommodation Office provides essential support for students seeking university or private housing. Common reasons for calling include inquiries about accommodation applications, accepting offers, early contract termination, and accessibility support. The office typically handles queries during regular office hours, and it's advisable to call early in the day to avoid peak times. During summer and Clearing periods, response times may be longer due to increased demand. In-person visits are possible at the Cockcroft Building, Moulsecoomb campus, but most issues can be resolved over the phone or via email.
Updated 15 Dec 2025
Expected outcomes
- Get accommodation advice
- Accept accommodation offers
- Terminate contracts early
- Request accessibility support
- Inquire about private housing
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Offer email
- Accommodation contract
- Move-out date
- Accessibility needs
- Payment method
Known issues
During peak periods, such as summer and Clearing, students may experience delayed responses when contacting the Accommodation Office. It's common for wait times to increase and email replies to slow down due to high demand. To mitigate this, it's recommended to call early in the day or send emails with clear subject lines. Patience is often required during these busy times. For faster service, ensure you have all necessary information ready before contacting the office.
