University of Derby
The University of Derby's Registry department handles a variety of student-related services via phone at +441332591215. Common reasons for calling include inquiries about student registration, requests for replacement academic documents, and information on direct entry and re-entry procedures. Calls are typically answered during standard university operating hours. While specific wait times aren't provided, contacting the Registry during non-peak hours, such as mid-morning or mid-afternoon, may result in shorter wait times. The department is equipped to assist with a range of student lifecycle queries, ensuring students receive the necessary support for their academic journey.
Updated 15 Dec 2025
Expected outcomes
- Handle registration enquiries
- Request replacement documents
- Inquire about direct entry
- Process re-entry procedures
- Recognize prior learning
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Applicant reference
- Proof of identity
- Academic transcripts
- Supporting documentation
- Payment details
Known issues
Some students experience long response times, especially during peak periods like the start of term or graduation. If you do not receive a response within the expected timeframe, it is advisable to follow up via email or phone. To avoid delays, ensure all required documents and information are ready before calling. Additionally, consider visiting the university's website for online forms and resources that might expedite your request. Being prepared and aware of peak times can help minimize frustration and ensure a smoother process.
