University of East London
Contacting the University of East London's Admissions and Applicant Engagement department provides insight into the application process and resolves issues applicants might face. Available services include admissions enquiries, application support, and login issue resolution. Typically, callers reach out with questions about current and new applications, issues logging into the applicant portal, and guidance on application requirements and deadlines. Operative from Monday to Friday between 09:00 and 17:00, it's advisable to call early in the day to avoid longer wait times, especially during peak periods. Alternatively, live chat and enquiry forms offer additional support outside of phone hours.
Updated 15 Dec 2025
Expected outcomes
- Answer admissions questions
- Provide application guidance
- Resolve login issues
- Update applicant details
- Confirm application status
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Applicant details
- UCAS ID
- Application reference number
- Email address used for application
- Full name
- Date of birth
Known issues
Some callers may encounter long wait times during peak application periods. To manage this, it is recommended to call earlier in the day or to utilize the online enquiry form or live chat service. Login issues for the applicant portal are occasionally reported; applicants experiencing this are advised to use the reset link provided in their email or contact admissions for assistance. Outside of these office hours, international applicants should reach out to the International Office for help with specific queries.
