University of East London
The University of East London's Docklands Campus Security department handles specific tasks such as reporting thefts, lost property, and other security-related issues. The department operates Monday to Friday from 08:00 to 18:00 during the academic year (September to June) and until 17:00 during the summer months (July to August). They are closed on weekends, but a separate 24/7 emergency number is available for urgent issues. Common reasons for calling include reporting incidents, seeking general security advice, and customer service enquiries. Email responses may be delayed outside business hours, so calling during operating hours is recommended.
Updated 15 Dec 2025
Expected outcomes
- Report thefts or incidents
- Inquire about lost property
- Seek security advice
- Request customer service support
- Provide incident details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Contact information
- Nature of enquiry
- Relevant documentation
- Date and time of incident
- Location details
Known issues
A common issue encountered by callers is the limited availability on weekends, as the reception and security lines are closed. For urgent matters outside of regular hours, it is advised to use the emergency contact number. To avoid delays, it's best to call during the specified operating hours. Additionally, providing detailed information about the incident or enquiry can help expedite the process. If you need to follow up, ensure you have left your contact information for a timely response.
