University of East London
The University of East London's IT Helpdesk offers support for password resets, login issues, and general technical problems for both students and staff. This service is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. Common reasons for calling include assistance with accessing university systems and troubleshooting technical difficulties. While the official IT Helpdesk number is +44 20 8223 2468, some sources incorrectly list +44 20 8223 2536. It's advisable to verify the number on the official UEL website to avoid confusion. Calling during mid-morning or mid-afternoon may help reduce wait times.
Updated 15 Dec 2025
Expected outcomes
- Reset UEL password
- Resolve login issues
- Troubleshoot technical problems
- Submit IT support ticket
- Verify IT Helpdesk number
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- UEL ID or username
- Description of IT issue
- Access to registered email
- UEL credentials
- Official UEL contact number
Known issues
There is a recurring issue with incorrect IT Helpdesk numbers being listed online, causing confusion for those seeking assistance. The correct number is +44 20 8223 2468, and it's important to verify this on the official UEL website before calling. If you encounter difficulties resetting your password online, ensure you have access to your registered email to follow the necessary instructions. For urgent technical issues, consider calling during less busy times to minimize wait times. Always have your UEL ID or username ready when contacting the Helpdesk to expedite the process.
