Bradford City Council
Bradford City Council's Adult Social Care department provides a range of services accessible via their contact number. Callers can inquire about adult social care services, including assessments, support planning, safeguarding, and referrals. The department operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include requesting care needs assessments, reporting safeguarding concerns, and accessing carer support through the Time Out Service. While wait times can vary, calling during off-peak hours may reduce delays. The Independence Advice Hub serves as the primary contact point for these services.
Updated 15 Dec 2025
Expected outcomes
- Request care needs assessment
- Report safeguarding concerns
- Access carer support services
- Obtain advice on adult care
- Plan support for daily living
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal details
- Care needs description
- Medical information
- Carer involvement details
- Concern details
- Contact information
Known issues
Callers to Bradford City Council's Adult Social Care department sometimes experience long wait times, particularly during peak hours. To avoid delays, it is advisable to call during off-peak times or use online forms for non-urgent inquiries. Additionally, some callers report difficulty reaching specific teams. To address this, clearly stating the nature of your inquiry and requesting a direct transfer can be helpful. These issues are reported occasionally, and the department is working to improve accessibility and response times.
