Bradford City Council
Bradford City Council's Bins department provides essential services for residents, including reporting missed bin collections, requesting bin repairs, and ordering new or replacement recycling bins. You can also book bulky waste collections and apply for an extra green bin if your household has seven or more people. Services are available Monday to Friday, with some options on Saturdays. Common reasons for calling include missed collections due to weather or road issues, and the need for bin repairs. Wait times vary, but calling mid-morning or early afternoon typically results in shorter waits. Online alternatives are available for many services, offering convenience and efficiency.
Updated 15 Dec 2025
Expected outcomes
- Report missed bin collection
- Request bin repair
- Order new recycling bin
- Book bulky waste collection
- Apply for extra green bin
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Bin collection address
- Bin type
- Collection date
- Description of damage
- Contact details
- Proof of household size
Known issues
Common issues include missed bin collections, often due to weather or blocked roads. If your bin is not collected, wait two working days before reporting it. Recycling bins are frequently not emptied due to contamination with incorrect items. Ensure only approved items are included to avoid this issue. Additionally, only one green bin per household is emptied, so extra bins may not be collected. Residents are advised to remove incorrect items from recycling bins and wait for the next collection. For extra bins, contact the council to ensure compliance and collection.
