Bradford City Council
Bradford City Council's Council Tax department can assist with a variety of tasks related to Council Tax account management, including setting up, amending, or querying accounts. You can also set up or change Direct Debit payments, inquire about reductions and discounts, and receive payment support or arrears advice. Common reasons people call include checking account balances, requesting bill formats, and seeking eligibility information for discounts. Wait times can be long during peak billing periods, so it's advisable to call outside of these times if possible. Appointments for in-person assistance can be booked by phone.
Updated 15 Dec 2025
Expected outcomes
- Set up Council Tax account
- Amend account details
- Check account balance
- Set up Direct Debit
- Apply for tax reduction
- Receive payment advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Council Tax reference number
- Personal identification
- Property address
- Bank account details
- Proof of eligibility
- Appointment confirmation
Known issues
Callers often experience long wait times, particularly during peak billing periods and deadlines. To avoid this, try calling outside of these times or use online services if available. Another common issue is setting up Direct Debit when the account name and bank account name differ. This requires a phone call to 01274 437792 for manual setup and additional verification. Providing all necessary documentation, such as your Council Tax reference number and bank details, can help expedite the process.
