⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
London Ambulance Service NHS Trust
The London Ambulance Service NHS Trust's Human Resources department can be reached via the switchboard for non-emergency administrative queries. This service connects callers to the appropriate department or staff member when the direct number is unknown. The switchboard operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. It is important to note that this line is not for emergencies; for urgent medical advice, callers should use 111, and for emergencies, 999. Typically, wait times are minimal, but calling during off-peak hours may result in faster service.
Updated 14 Dec 2025
Expected outcomes
- Connect to HR department
- Obtain staff contact details
- Inquire about job openings
- Request employment verification
- Seek HR policy information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name of person
- Department name
- Job reference number
- Employee ID
- Contact details
- Specific query details
Known issues
A common issue with the switchboard is its misuse for emergencies, which should be directed to 999 or 111. Callers often mistakenly use this line for urgent medical advice, leading to redirection to the appropriate emergency services. To avoid this, ensure your query is administrative in nature. If you experience long wait times, try calling during less busy hours, such as early mornings or late afternoons. Always have the name of the person or department ready to expedite the connection process.
