NHS Blood and Transplant
The NHS Blood and Transplant Bristol Office provides essential services such as HLA typing and compatibility testing, platelet and granulocyte immunology services, and immunogenetics diagnostic testing. These services are crucial for organ and stem cell transplantation, as well as for patients requiring specific blood components. Typically, calls are made to coordinate testing, confirm compatibility, and manage urgent cases. While standard services are available during laboratory hours, urgent cases can be addressed via out-of-hours contact. Common reasons for calling include arranging tests, confirming sample requirements, and discussing urgent transplant needs. Wait times may vary, but urgent cases are prioritized. It's advisable to call during standard operating hours for non-urgent inquiries.
Updated 15 Dec 2025
Expected outcomes
- Coordinate HLA typing
- Arrange compatibility testing
- Request platelet services
- Submit diagnostic test requests
- Confirm sample requirements
- Discuss urgent transplant needs
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient identifiers
- Donor identifiers
- Clinical details
- Blood samples
- H&I test request form
- Request form for platelets
Known issues
Occasional delays in test results can occur, particularly during peak transplant periods. To mitigate this, urgent cases are prioritized, and communication with clinical teams is maintained. Additionally, reaching laboratory staff for urgent queries outside standard hours can be challenging. To address this, out-of-hours contact details are provided for urgent cases. It's recommended to ensure all forms are completed accurately and all required information is provided to prevent delays. For non-urgent matters, contacting during regular hours can help avoid communication barriers.
