Next plc
Calling Next plc's Credit Account Support at +443337774577 allows you to handle various account-related tasks. Common reasons for calling include checking account balances, understanding billing statements, and updating personal information. While specific wait times are not provided, calling during non-peak hours, such as mid-morning or mid-afternoon, may reduce wait times. This department also handles corporate communications, facilitating contact with head office departments for business, investor, or press enquiries. It is advisable to have all necessary documents ready before calling to ensure a smooth experience.
Updated 15 Dec 2025
Expected outcomes
- Check account balance
- Understand billing statements
- Update personal information
- Contact head office
- Inquire about store locations
- Request corporate details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Billing statement
- Personal ID
- Contact details
- Store location list
- Corporate contact list
Known issues
While there are no specific known issues reported, it is generally advisable to call during non-peak hours to avoid long wait times. If you encounter difficulties, consider using online resources available on the Next plc website for quicker assistance. Having your account number and relevant documents ready can help expedite the process. If the issue persists, asking for a call-back option might be beneficial.
