Edge Hill University
Edge Hill University's main switchboard is available to assist with a variety of general enquiries. Callers can connect to relevant departments, receive general information about the university, and get help with campus navigation. The switchboard operates Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. While specific departments like admissions or the international office may require a transfer, the switchboard staff are well-equipped to guide callers to the appropriate contacts. Wait times can vary, but calling during off-peak hours, such as mid-morning or early afternoon, may reduce delays.
Updated 15 Dec 2025
Expected outcomes
- Connect to university departments
- Receive campus navigation help
- Get general university information
- Transfer to admissions office
- Transfer to international office
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Department name
- Staff name
- Student ID
- Course details
- Contact information
Known issues
While there are no specific issues reported, callers may experience longer wait times during peak hours, such as early mornings or late afternoons. To avoid delays, consider calling during mid-morning or early afternoon. If your enquiry is specific, such as admissions or international queries, be prepared to provide detailed information to ensure a smooth transfer to the appropriate department. Utilizing online resources on the university's website may also provide quick answers to common questions.
