Edge Hill University
Edge Hill University's Human Resources department can be reached at +44 1695 657240 for various staff-related inquiries. The HR Helpdesk primarily addresses questions about staff resourcing and recruitment. Phone support is available Monday to Friday from 09:15 to 16:00, while email support extends from 08:45 to 17:00. Common reasons for calling include checking recruitment status, understanding HR policies, and resolving employment issues. While wait times are not specified, calling during early hours may reduce waiting. Emailing is an alternative for non-urgent matters and offers a broader time window for responses.
Updated 15 Dec 2025
Expected outcomes
- Check recruitment status
- Understand HR policies
- Resolve employment issues
- Inquire about staff resourcing
- Request HR documents
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Nature of enquiry
- Staff ID
- Applicant ID
- Contact information
- Relevant documents
Known issues
While there are no specific known issues reported, it is advisable to call during early hours to potentially reduce wait times. For non-urgent matters, consider using the email option, which offers a longer availability window. Ensure you have all necessary details, such as your name and relevant IDs, ready before calling to facilitate a smooth process. If you encounter busy lines, try calling back later or use email for a detailed response.
