British Airways Plc
Calling British Airways at +443444930787 allows you to manage various aspects of your flight experience. You can handle general enquiries about flights, bookings, and policies, as well as manage your bookings, including changes and cancellations. The line is also available for addressing customer complaints and baggage issues such as lost or damaged items. Typical wait times can be long, especially during peak travel periods or after disruptions. It's best to call early in the morning to avoid delays. The service operates Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00.
Updated 15 Dec 2025
Expected outcomes
- Check flight status
- Modify booking details
- Cancel flight reservation
- Report lost baggage
- Submit service complaint
- Upgrade flight class
- Request refund information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Booking reference
- Personal identification
- Baggage file reference
- Details of complaint
- Flight details
- Contact information
Known issues
Callers frequently experience long wait times, particularly during peak travel periods or after major disruptions. To minimize delays, try calling early in the morning or consider using online chat options. Automated systems can be confusing, so listen carefully to menu options and have your booking details ready. Clearly stating your issue and required department at the start of the call can help avoid being transferred multiple times. If you encounter long hold times, patience and preparation are key to a successful call.
