NewDay Ltd
NewDay Ltd offers a range of services via their customer service number, including assistance with account queries, payments, card activation, and general support for credit products. Additionally, customers can report suspected fraudulent activity or unauthorized transactions and register complaints regarding services or products. Calls typically require passing a security verification process, so having account details and personal identification ready is essential. While specific wait times are not provided, calling during non-peak hours may result in faster service. The best times to call are usually mid-morning or mid-afternoon on weekdays.
Updated 15 Dec 2025
Expected outcomes
- Assist with account queries
- Process payments
- Activate credit cards
- Report fraud
- Register service complaints
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal identification
- Incident description
- Complaint details
- Credit card details
- Payment information
Known issues
While there are no specific known issues reported, it is advisable to call during non-peak hours to avoid long wait times. Ensure you have all necessary information ready before calling, such as your account number and personal identification, to expedite the verification process. If you encounter long wait times, consider using any available online services for certain tasks, such as checking account balances or recent transactions, which may be quicker and more convenient.
