University of Chester
The University of Chester's Clearing Enquiries department provides essential support for prospective students applying through UCAS Clearing. This service is available from 5 July to 20 October, with extended hours on key dates in August. Callers can inquire about course vacancies, entry requirements, and application procedures. The department is particularly busy during A-level results week, so extended hours and additional staff are available to manage high call volumes. Typical wait times can vary, but calling during non-peak hours may reduce wait times. The best times to call are early in the morning or late afternoon, avoiding peak results days if possible.
Updated 15 Dec 2025
Expected outcomes
- Inquire about course vacancies
- Confirm entry requirements
- Receive application support
- Get verbal offer details
- Add Chester as Clearing choice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Clearing number
- Academic results
- Personal details
- Course preference
- UCAS Hub login
- Campus code
Known issues
During peak Clearing dates, such as A-level results week, callers may experience long wait times due to high call volumes. The University of Chester addresses this by extending operating hours and increasing staff availability on these key dates. To minimize wait times, it is advisable to call during non-peak hours, such as early morning or late afternoon. Additionally, checking course vacancies and application status online before calling can streamline the process. If you encounter long wait times, consider using online resources or calling back at a less busy time.
