Bristol Royal Infirmary
The Bristol Royal Infirmary's main switchboard at +441179230000 assists with connecting callers to various hospital departments. It provides essential hospital information and redirects calls to appropriate services during the hospital's main operating hours. Common reasons for calling include needing to connect with specific departments or changing outpatient appointments. While emergency medical queries should be directed to emergency services, the switchboard can assist with scheduling or departmental queries. Callers may occasionally experience long wait times, particularly during peak hours.
Location & Coverage
Upper Maudlin Street, Bristol, BS2 8HW, United Kingdom
Bristol, United Kingdom
Expected outcomes
- Connect to hospital department
- Obtain general hospital information
- Redirect to appropriate service
- Change outpatient appointment
- Cancel outpatient appointment
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Know department name
- Have purpose of call
- Appointment details
- Caller name
- Date of birth
- Use clear explanations
Known Issues
Common issues when calling the switchboard include long wait times and being misdirected to incorrect departments. To mitigate long wait times, try calling during off-peak hours. When speaking to the operator, clearly state the department or service you need to reduce the chance of being transferred incorrectly. For urgent medical queries, use emergency services such as 999 or the NHS 111 service instead of the switchboard. Waiting on the line might be necessary during busy times, so plan accordingly.
Updated 17 Dec 2025
