Queen Elizabeth Hospital Birmingham
The Queen Elizabeth Hospital Birmingham's Oncology department offers specific services via their dedicated phone line, including booking, rescheduling, or canceling MRI scan appointments. Patients can also make general enquiries about MRI procedures, preparation, and results. The department operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include scheduling appointments and obtaining information about MRI scans. While typical wait times can vary, calling early in the day or outside peak hours may reduce hold times. It is advisable to book appointments as early as possible due to limited availability.
Updated 15 Dec 2025
Expected outcomes
- Book MRI scan appointment
- Reschedule MRI scan
- Cancel MRI scan
- Inquire about MRI procedures
- Obtain MRI preparation details
- Receive MRI results information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- NHS number
- Personal details
- Referral information
- Appointment reference
- Specific enquiry details
- Relevant medical information
Known issues
Patients often experience long wait times when calling the MRI department, especially during peak hours. To mitigate this, it is recommended to call early in the day or outside of peak times. Additionally, there are frequent issues with appointment availability due to limited slots. Patients are advised to book appointments as early as possible and to inquire about any cancellations that may open up new slots. Bringing all necessary information, such as NHS numbers and referral details, can help streamline the process and reduce potential delays.
