Lloyds Bank plc
Lloyds Bank offers a range of services via their contact number +44 345 3000 000. Customers can handle general account enquiries, such as discussing account details, checking balances, and managing payments. Additionally, the line supports registering and discussing complaints about bank services. The phone service is available Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00, but closed on Sundays and bank holidays. Automated and online services are accessible 24/7. Wait times can be long during peak hours, so calling during off-peak times is advisable.
Updated 15 Dec 2025
Expected outcomes
- Discuss account details
- Check account balances
- Manage payments
- Register a complaint
- Request complaint reference
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal identification
- Security answers
- Complaint details
- Reference number
Known issues
Customers frequently experience long wait times, particularly during peak hours and following changes to opening hours. To mitigate this, it is recommended to call during off-peak times or utilize online and automated services. Additionally, navigating the automated phone system can be challenging, with many reporting difficulty in reaching a human agent. To overcome this, persist through the menu options or use specific phrases to request an agent. These issues are commonly reported, so being prepared can help ensure a smoother experience.
