Lloyds Bank plc
Lloyds Bank's Commercial Card Services department offers a range of services for managing corporate cards. You can handle tasks such as managing company spending, reporting lost or stolen cards, and administering card programs. Phone support is available for urgent issues and complex queries, while routine tasks are often faster through the online platform. Reporting lost or stolen cards is available 24/7, while other services are accessible during operating hours. Be aware that wait times can be longer during peak business hours, so calling outside these times might be beneficial.
Updated 15 Dec 2025
Expected outcomes
- Manage corporate card spending
- Report lost or stolen cards
- Set up card programs
- Issue new corporate cards
- Change card spending limits
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Corporate account details
- Programme administrator access
- Cardholder identification
- Employee details
- Card/account number
- Company authorisation
Known issues
Users occasionally experience long wait times, particularly during peak hours. To avoid this, try calling outside these times or use the online servicing platform for routine tasks. Additionally, the verification process can be complex, so ensure you have all necessary identification and account details ready before calling. This preparation can help streamline your experience and reduce frustration during the call.
