Glasgow Royal Infirmary
Glasgow Royal Infirmary's Accident and Emergency (A&E) department provides immediate assessment and treatment for serious injuries, sudden illnesses, and life-threatening emergencies such as strokes, heart attacks, head injuries, severe bleeding, and breathing difficulties. The department operates 24/7 to ensure that urgent medical care is always available. Patients are advised to call NHS 24 (111) or consult their GP for non-life-threatening issues before attending. For life-threatening emergencies, calling 999 is essential. The A&E department is not suitable for routine medical consultations or minor ailments. Wait times can vary, especially during peak periods, due to high demand and systemic pressures.
Updated 14 Dec 2025
Expected outcomes
- Receive emergency medical care
- Get immediate assessment
- Access treatment for injuries
- Consult for sudden illnesses
- Address life-threatening emergencies
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient's name
- Date of birth
- Details of emergency
- Referral documentation
- NHS 24 advice
- GP referral
Known issues
High demand and systemic pressures at Glasgow Royal Infirmary's A&E can lead to longer waiting times and delays in treatment, particularly during peak periods. The hospital is actively working on improvement action plans and implementing national recommendations to enhance patient flow and reduce wait times. Patients are encouraged to assess the severity of their condition and consider contacting NHS 24 (111) or their GP for non-life-threatening issues to help manage demand. For life-threatening emergencies, calling 999 or visiting A&E directly is crucial. Understanding these procedures can help alleviate some of the common frustrations associated with emergency care.
