Glasgow Royal Infirmary
The Glasgow Royal Infirmary's Intensive Care Unit West can be reached at +44142015430 for specific services related to patient care. Callers can inquire about patient status updates, visitation information, and coordinate with medical staff. It is important to note that calls may be prioritized based on urgency and staff availability. Typically, the best times to call are mid-morning or mid-afternoon to avoid peak hours and shift changes. Callers should be prepared to verify their identity and relationship to the patient before receiving any information. This ensures the privacy and security of patient details.
Updated 15 Dec 2025
Expected outcomes
- Get patient status updates
- Inquire about visitation rules
- Coordinate with medical staff
- Verify patient information
- Receive care instructions
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient full name
- Relationship to patient
- Caller ID verification
- Visitation schedule
- Medical staff contact
- Call during non-peak hours
Known issues
Callers sometimes experience difficulty reaching ICU staff due to long wait times, especially during peak hours or shift changes. To improve your chances of getting through, try calling during mid-morning or mid-afternoon. It's essential to have the patient's full name and your relationship to them ready, as this information is required for identity verification. If staff are unavailable, you may be advised to call back later. Understanding these procedures can help reduce frustration and ensure you receive the information you need efficiently.
