Glasgow Royal Infirmary
The Glasgow Royal Infirmary A&E Fracture Clinic offers both virtual and in-person fracture assessments. Patients referred from A&E can receive virtual reviews by orthopaedic consultants and nurses, followed by advice or appointment scheduling. Common reasons for calling include managing appointments, seeking medical advice, and follow-up queries. The clinic operates Monday to Friday, with specific hours for appointment management. Wait times can vary, especially during peak hours, but nurses keep patients informed. It is advisable to call during mid-morning or early afternoon to avoid busy periods. Ensure your contact information is current, as you may receive calls from withheld numbers.
Updated 15 Dec 2025
Expected outcomes
- Schedule fracture assessment
- Cancel clinic appointment
- Rearrange clinic appointment
- Receive medical advice
- Follow-up on previous assessment
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- A&E referral details
- X-ray and clinical notes
- Appointment letter
- Patient identification
- Medication list
- Contact number
Known issues
Patients often experience long waiting times at in-person clinics due to high case volumes. It's recommended to eat beforehand and bring a list of medications. If phone lines are busy, consider using email for contact, as staff respond during office hours. Keeping your contact details updated is crucial, as you may receive calls from withheld numbers. To minimize wait times, try calling during less busy periods, such as mid-morning or early afternoon. These strategies can help ensure a smoother experience when interacting with the clinic.
