Royal Holloway, University of London
The main switchboard at Royal Holloway, University of London, assists callers by directing them to the appropriate department or team. This service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include reaching specific departments, obtaining contact details, or addressing general enquiries. While typical wait times are not specified, callers may experience delays during peak periods, such as the start of the academic term. For quicker service, consider calling during off-peak hours or using email for non-urgent matters.
Updated 15 Dec 2025
Expected outcomes
- Direct to specific department
- Provide contact details
- Assist with general enquiries
- Connect to staff member
- Route to admissions office
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Department name
- Staff member name
- Student ID
- Course details
- Contact information
Known issues
Callers to Royal Holloway's switchboard occasionally experience long wait times, particularly during peak periods like the start of the academic term. To minimize waiting, it is advisable to call during off-peak hours. Alternatively, for non-urgent queries, using email may be more efficient. If you encounter long wait times, try calling at different times of the day. The switchboard staff are equipped to handle a variety of enquiries and will direct you to the appropriate department or provide necessary contact details.
