Royal Holloway, University of London
The Royal Holloway, University of London's School of Law and Social Sciences offers phone support for academic enquiries. This includes departmental information, student support, and appointment scheduling. The helpdesk operates Monday to Friday from 10:00 to 16:00. Common reasons for calling include checking academic schedules, confirming appointment details, and seeking student support. While specific wait times aren't provided, contacting during early hours may reduce wait times. For issues outside phone hours, email support is available.
Updated 15 Dec 2025
Expected outcomes
- Check academic schedules
- Confirm appointment details
- Seek student support
- Request departmental information
- Schedule academic appointments
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Relevant query details
- Preferred appointment date
- Preferred appointment time
- Reason for appointment
- Name
Known issues
A common issue is the limited phone availability, as the helpdesk operates only from 10:00 to 16:00 on weekdays and is closed on weekends. To address this, it's recommended to contact the department via email at LSS-school@royalholloway.ac.uk outside of these hours. This ensures that queries are still addressed promptly. Additionally, having your Student ID and specific details ready can expedite the process when calling during available hours.