Royal Holloway, University of London
The Royal Holloway, University of London, Performing and Digital Arts department provides a dedicated phone line for both emergency and non-emergency security assistance. Available 24/7, this service addresses on-campus emergencies such as medical, safety, and security incidents, coordinating with external emergency services when necessary. Non-emergency concerns like suspicious activity, lost property, or access issues can also be reported. Callers are advised to provide clear details of their location and the nature of the incident. The security team is stationed at Founder's East room 39 and regularly patrols the campus. During peak events, response times may vary, so it is recommended to call during off-peak hours if possible.
Updated 15 Dec 2025
Expected outcomes
- Report on-campus emergencies
- Coordinate with emergency services
- Request non-emergency assistance
- Report suspicious activity
- Report lost property
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Type of emergency
- Exact location
- Contact number
- Description of issue
- Location details
- Contact details
Known issues
During large campus events or peak times, the response from the security team may be delayed due to increased call volume. It is crucial to prioritize life-threatening emergencies and remain on the line for urgent issues. For non-urgent matters, consider calling during off-peak hours or visiting the Security Office directly. Providing detailed information about the incident and your location can help expedite the response process. The security team is committed to ensuring safety and will address all concerns as promptly as possible.
