Royal Holloway, University of London
The School of Business and Management at Royal Holloway, University of London offers support for both undergraduate and postgraduate students through their dedicated phone line. Common reasons for calling include inquiries about course information, scheduling appointments, and obtaining administrative support. The helpdesk operates Monday to Friday from 10:00 to 16:00, with phone and email support available during these hours. It is recommended to call during mid-morning or early afternoon to avoid peak times. For private appointments with the admin team, students are required to send an email request. The helpdesk is located in the Moore Building, room 0-11, and provides comprehensive assistance for academic and administrative needs.
Updated 15 Dec 2025
Expected outcomes
- Check course information
- Schedule private appointments
- Request administrative support
- Inquire about office hours
- Receive email assistance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Student ID
- Nature of enquiry
- Email request
- Course details
- Appointment preferences
Known issues
Users occasionally experience long wait times when contacting the School of Business and Management, particularly during peak periods such as enrolment and exam results. While there is no formal resolution, it is advised to be patient or try alternative contact methods like email. To minimize wait times, consider calling during off-peak hours, such as mid-morning or early afternoon. Additionally, ensure you have all necessary information ready before calling to streamline the process. If possible, use email for non-urgent inquiries, as this may provide a more efficient response.
