London Borough of Hackney
The London Borough of Hackney Parking Services can assist with a range of parking-related inquiries, including parking permits, visitor parking, and fines. You can also request changes to parking controls or report issues with parking bay suspensions. Services are available Monday to Friday, from 9am to 5pm, with some suspension services extending to 7:30pm. Typical wait times can be long, especially during peak hours or after penalty charge notices are issued. For quicker service, consider calling early in the day or using online services for permit applications and payments.
Updated 15 Dec 2025
Expected outcomes
- Inquire about parking permits
- Request visitor parking information
- Submit parking control requests
- Report missing suspension signs
- Ask about parking fines
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Address
- Parking issue details
- Suspension reference
- Location details
- Parking permit number
Known issues
Callers often experience long wait times, particularly during peak hours or after penalty charge notices are issued. To avoid delays, try calling early in the day or use online services when possible. Some users have difficulty reaching specific departments; to mitigate this, clearly state 'Parking Services' and your specific inquiry at the start of the call. If you need to report a missing suspension sign, have the location and suspension reference ready to expedite the process.
