Nottingham City Council
Nottingham City Council's Parking Services provides a range of services via phone, including purchasing contract parking, paying Penalty Charge Notices (PCNs), and applying for resident or visitor parking permits. The automated payment line is available 24/7, while other services are accessible during operating hours. Common reasons for calling include managing parking fines, obtaining permits, and setting up contract parking. Wait times can be longer during peak hours, so it is advisable to call during off-peak times or use online forms for certain requests. Permit applications may take up to 14 days for processing during busy periods.
Updated 15 Dec 2025
Expected outcomes
- Purchase contract parking
- Pay parking fines
- Apply for parking permits
- Request parking refunds
- Amend car park permits
- Appeal parking fines
- Request parking receipts
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- PCN reference number
- Payment details
- Proof of residence
- Vehicle details
- Permit details
- Personal information
- Business details
- Supporting evidence
Known issues
Callers to Nottingham City Council's Parking Services occasionally experience long wait times, particularly during peak hours for permit and fine queries. To avoid delays, consider calling during off-peak hours or utilizing online forms for permit applications and appeals. Some users find the automated payment system challenging, so it's recommended to have your PCN reference and payment details ready before calling. These steps can help streamline the process and reduce potential frustrations when accessing parking services.
