Royal Infirmary of Edinburgh
The Royal Infirmary of Edinburgh's main switchboard serves as the central hub for all general inquiries and connections to specific departments, wards, or staff within the hospital. This service is available during the hospital’s main operating hours. Common reasons for calling include reaching a specific ward, obtaining general hospital information, or connecting with a staff member. While the switchboard is efficient in directing calls, it’s important to note that there may be occasional long wait times, particularly during peak hours or in emergencies. Best practices suggest calling during off-peak hours for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Connect to hospital department
- Reach hospital ward
- Obtain hospital info
- Contact staff member
- General inquiries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Ward name
- Department name
- Staff member name
- Time to call
- Alternative contacts
- General inquiries
Known issues
Callers may occasionally experience long wait times when contacting the Royal Infirmary of Edinburgh, especially during peak periods or emergencies. It is advisable to remain patient and wait on the line, or alternatively, attempt to call during off-peak hours for a chance of faster service. Using direct numbers for specific clinical appointments or specialist units can also lead to more efficient service. For those needing to connect to a specific ward or department, having the exact name can facilitate a smoother connection process. Patience and preparedness significantly improve the calling experience.
